Announcements

ACA’s Nov. 3-5 Fall Forum will help provide final preparations and long-term Reg F compliance planning. Don’t miss this opportunity to learn with your peers.

ACA is excited to meet in-person for the 2021 Fall Forum & Expo at the Hyatt Regency in Chicago, Nov. 3-5, 2021.

Current and future leaders within their organizations are invited to engage in conversations and activities about effective communication, leadership best practices and more. Limited spots are available, reserve yours today!

Proposals for presenters are due Friday, Aug. 20.

ACA International staff and members from Smith Debnam Law will discuss the status of student loans in bankruptcy.

As ACA International plans our 2021 Fall Forum & Expo with new and exciting education options for members and accounts receivable management industry (ARM) professionals, we are looking for speakers to provide an extra boost to our lineup.

ACA International has a record amount of Hot Topic webinars planned on accounts receivable management industry topics in August highlighting listening skills, strengthening your brand, Reg F for asset buyers and much more.

Register now for August webinars to learn about ARM industry trends in training, data privacy FDCPA essentials and more.

Are you heading to Las Vegas for the 2021 Annual Convention & Expo? We want to hear from you about what you are looking forward to! Share your insights on Facebook and Twitter at ACAIntl and on ACA International's LinkedIn page using #ACAConv21 ​​​There is also still time to register!

Susan RoAne, bestselling author of How to Work a Room and expert on all things networking, will join speakers Melissa Nash, president and CEO at Checkmark Collections, and Fran Fisher, business development manager - ARM at Payscout, on this week’s Hot Topic at 2 p.m. CDT July 9 to talk about networking in a post pandemic world.

ACA International has created a new online resource center for the 11th Circuit’s Hunstein case, including an interactive map to track case activity. 

ACA International will be live and in person for the 2021 Annual Convention & Expo, July 28-30 at Caesars Palace in Las Vegas, and now is the time to register and save.

There is more time to apply for the Loomer-Mortenson Scholarship! ACA encourages members, company managers and state unit leaders to share this valuable opportunity with their staff and colleagues.

We’re looking for members and accounts receivable management industry professionals interested in speaking on diversity and inclusion in the collections process during an engaging discussion at the annual convention. Response needed by May 19!

Applications for the 2021 Loomer-Mortenson Scholarships are open until May 14.

ACA’s advocacy team has launched a new and improved edition of its advocacy booklet for members. It includes talking points, an overview of the accounts receivable management industry and more to help advance ACA’s advocacy strategy. 

If you have ideas for presentations on accounts receivable management industry trends, compliance issues, health care issues or business solutions, we want to hear from you by the April 16 proposal deadline.

Collectors Challenge Month is ongoing throughout April. ACA has some simple, fun ideas you can use to get involved and help support the Loomer-Mortenson Scholarship Program.

This session will discuss what does this mean, what does a company’s dialing strategy look like now and what will congress, and the state legislatures do?

Spring and Collectors Challenge are just around the corner. April 1 is the official Collectors Challenge kickoff, so now is the perfect time to start planning how you and your company are going to get involved.

April’s education and training opportunities can help you brush up on accounts receivable management industry basics and introduce team members at your company to important compliance topics

The deadline to apply is March 15, 2021.

Take a look at our March education events for the first part of the month to see how you and your business can grow. 

The early-bird registration deadline for ACA’s virtual IGNITE event is Wednesday, March 3. Be sure to register before then to secure your spot at this event for the opportunity to learn how to transform and spark new ideas to improve business in 2021.

FCC commissioner is a featured speaker for ACA International’s virtual advocacy conference April 22. 

ACA International is excited to announce the 2021 Washington Insights Virtual Fly-In, allowing members the opportunity to hear from members of Congress and learn about our advocacy mission this year.

Become an ACA Trainer Specialist and learn how to train FDCPA Essentials and Essential Collection Skills and Techniques courses in your own shop. Once you graduate, you will receive ACA's official training kit FREE to use for onboarding, retraining, and preparing your team for the Professional Collection Specialist (PCS) exam. Pre-requisite: earn your PCS badge. 

At ACA International there are always opportunities to learn something new and refresh your skills on training, collections and more. With education offerings like CORE Curriculum and Hot Topic webinars, ACA has made it easy to do just that.

Effective communication is the cornerstone of collections. Using a set of 3 “Essential Collection Skills and Techniques” and a roadmap of 8 Collection Call "Checkpoints," this webinar will emphasize positive verbal communication delivery and keen listening skills. 

With a new year comes new opportunities for education from ACA International. From CORE Curriculum to Hot Topic webinars, there is sure to be something that can help every member grow and learn in their work. 

Certified Instructor Jay Gonsalves will lead interactive webinar as part of our Core Curriculum and Designation Express program.

The Consumer Financial Protection Bureau is expected to release part two of its long-awaited debt collection rule Friday, Dec. 18, and ACA International is ready to help members learn about the new requirements with a comprehensive 10-part ACA Huddle series of webinars.

The Consumer Financial Protection Bureau is expected to release part two of its long-awaited debt collection rule Friday, Dec. 18, and ACA International is ready to help members learn about the new requirements with a comprehensive 10-part ACA Huddle series of webinars.

Members are invited to participate in this happy hour featuring a friendly competition with returning champions Wednesday, Dec. 16.

Close out your year by expanding your knowledge through interactive webinars led by fellow members throughout the month of December.

ACA has launched its new interactive mobile app providing access to advocacy and compliance resources, news, member services, education and events at your fingertips.

ACA International’s 2020 Virtual Fall Forum & Expo, Nov. 4-5, 2020, will feature the industry’s brightest experts in a new My Forum discussion track designed for strategic level executives and managers.

New education opportunities are planned for October as part of ACA International’s Hot Topic webinar series covering collector development, legal, compliance and operations topics, plus a wild card session.

Our virtual happy hours and trivia matches, first featured during the 2020 Virtual Convention & Expo, benefit ACA’s ACPAC Administrative Fund, which is vital to ACA’s advocacy efforts on Capitol Hill. Editor’s note: This article is available for members only.

ACA International is hosting a series of webinars on diversity, equity and inclusion programs in September and October.

Deadline Monday! ACA International is accepting speaker proposals  for session topics to be featured during the 2020 Virtual Fall Forum & Expo, including operations in the age of COVID-19, legal and health care.

ACA International’s 2020 Virtual Fall Forum & Expo, Nov. 4-5, 2020, will take the association into the new year with exciting education and networking opportunities all on an interactive online platform.