• ACA International Seeks Candidates for the 2017/18 Board of Directors

    The deadline to apply for five open board seats is February 27, 2017. ACA is seeking applicants for five available seats on the board of directors.  Interested candidates should review the application form and campaign rules. The ACA corporate secretary must receive completed applications no later than February 27, 2017. On July 16, 2017, at ACA International’s Annual Convention in Seattle, the Council of Delegates will elect five (5) board members who will serve three-year terms. 
    Click here for the Campaign Rules.

  • ACA Offers Data Security and Privacy Seminar to Start 2017

    Participants will learn the latest regulations in state data breach notification laws and strategies to develop a Data Security Compliance Program.

  • It’s Time to Reinvest in Your Business with Your ACA Membership

    Renew by Jan. 1, 2017 to stay connected to ACA’s benefits, events and educational opportunities in the year ahead.

  • ACA President Announces New All In Advocacy Program at the 2016 ACA Fall Forum

    ACA International will continue its relentless focus on grassroots involvement and connecting the industry with lawmakers to make its voice heard through a new advocacy program that allows members to document their participation in meetings with legislators and other activities to earn recognition.

  • Get Ahead and Understand the CFPB’s Interest in Credit Reporting

    Take advantage of the opportunity to learn the latest FCRA requirements for data furnishers during ACA International’s Hot Topic online seminar Nov. 17.

  • 2016 Fall Forum & Expo Advance Registration Ends Nov. 2

    Sign up now to attend ACA International’s industry event of the fall season and hear the latest updates on the impact of the election and ongoing government regulations, attend educational sessions and more.

  • ACA International Code of Conduct Revised

    The newly-revised Code is designed to meet the needs of the association into the future, especially as members navigate through our industry’s changing environment.

  • Learn the Latest on the Changing Healthcare Industry at Fall Forum

    Healthcare experts will share their success stories on how to keep your business moving in the ever-changing provider and collections industries during several educational sessions at the 2016 ACA International Fall Forum & Expo, Nov. 9-11 at the Loews Chicago Hotel.

  • 2016 Fall Forum & Expo: What You Need to Know for Your Business to Thrive

    The deadline to receive ACA International’s group rate at the Loews Chicago Hotel is Oct. 19.

  • Learn Steps to Effectively Communicate with Consumers

    ACA International Certified Instructor Harry A. Strausser III will present essential collection skills and techniques during a two-day seminar in October.

  • Fall Forum Exclusive: All You Need to Know on Collection Floor Management

    Registration for the interactive seminar is available in conjunction with the 2016 Fall Forum & Expo in Chicago.

  • Teleseminar: Do Your Dispute Handling Processes Make the Cut?

    Register today to examine your dispute handling policies with ACA International’s teleseminar.

  • Register Now: ACA’s Fall Forum & Expo Provides Critical Industry Updates After the 2016 Election

    The event will be the first in the wake of the CFPB’s latest regulatory actions and the 2016 elections as well as a hub of discussions on performance and operations, healthcare and legal education.

  • Updated Terms of Access Now Available on The Hub

    “Hello, Hub Members! Please note the Hub Terms of Access have been recently updated and may be viewed in The Hub Terms of Access menu. Thank you for your ongoing participation on our online member community forum, where members can connect and stay connected with other members and discuss issues relevant to the industry. ACA International provides The Hub as a resource for our members to interact and ask questions about day-to-day experiences related to compliance, management, working with consumer and more. If you have any questions or would like more information regarding The Hub, email ACA International’s Communications Specialist Katy Zillmer at

  • ACA Seminar Helps Collection Professionals Go Beyond the Essentials of the FDPCA

    ACA International is hosting an online seminar on liability and advanced issues under the FDCPA.

  • ACA to Host Important Teleseminar on CFPB’s Debt Collection Outline of Proposals Under Consideration

    ACA International will provide members with timely and comprehensive analysis of what the CFPB is considering for its closely-watched debt collections proposed rule.

  • Government Officials to Share Knowledge on Debt Collection Investigations at Seminar Co-Sponsored by

    Officials from the CFPB and FTC will explain how investigations in the credit and collection industry are conducted, and what companies can do to prepare.

  • Share Your Expertise at ACA International’s 2016 Fall Forum & Expo

    ACA International is seeking new proposals from speakers with fresh ideas and encourages interactive learning styles. Apply by July 22.

  • ACA Board of Directors Selects New President-Elect, Treasurer

    Rick Perr and Jack W. Brown join incoming President Keith Kettelkamp as officers of the ACA Board of Directors for 2016/2017

  • ACA Council of Delegates Elects New Board of Directors Members

    The Council of Delegates held its annual meeting at the ACA International 2016 Convention & Expo in Denver.

  • ACA Unit Leader Forum Coming to 2016 Convention and Expo

    ACA International’s popular Unit Leader Forum will take place on the opening day of the 2016 Convention and Expo in Denver this year. It will be held from 10 a.m. to 3 p.m. on Thursday, June 16.

  • Reminder: ACA Committees Need Volunteers

    ACA is currently seeking for members who have an interest in serving on a Board committee for 2016-2017.

  • ACA Collectors Challenge is Underway

    The month-long event is a great way to build employee morale and camaraderie while supporting the efforts of ACA’s Education Foundation.

  • Applications for Certified Instructor Program Due April 4

    ACA’s trainer and professional collection specialists are invited to apply for the opportunity to teach important core curriculum in the credit and collection industry.

  • ACA Seeks Member Award Nominations and Applications by April 1

    Recipients will be recognized at the 2016 Convention & Expo in Denver.

  • IFCCE Applications Now Available

    The 2016 International Federation of Certified Collection Executives (IFCCE) applications are now available online and due April 15. Recipients of this designation have demonstrated their commitment to the industry and their communities through ongoing involvement.

  • ACA Education Foundation Accepting Applications for 2016 Loomer-Mortenson Scholarships

    The ACA International Education Foundation will give $18,000 in scholarships to a total of 12 students for the first time.