Announcements

  • Don't Miss This Complimentary Hot Topic On An Important Case In Our Industry

    Learn more on landmark credit repair verdict in July 23 webinar. Editor’s note: This content is available for members only.

  • Join our Campaign and Weigh in on the CFPB Rulemaking Today

    ACA International is working diligently to compile feedback from our members to file a comprehensive comment letter on the industry’s behalf in response to the Consumer Financial Protection Bureau’s rule proposal.
  • All Access Training Zone: A New Way to Learn with ACA

    ACA International has recently launched a brand new training program, now featuring company-wide access to all of our live and recorded webinars* for a new low price!
  • See What's in Store at 2019 Convention & Expo July 14-16

    The future of the accounts receivable management industry is bright and there is no better time to gather with your peers and ACA International leadership than the 2019 Convention & Expo at the Hilton San Diego Bayfront.
  • HOT TOPIC June 21: FCC Declaratory Ruling and Further Notice on Robocall Blocking

    A declaratory ruling released by the Federal Communications Commission on June 6, which went into immediate effect, will allow voice service providers to block illegal and “unwanted” calls as the default before they reach consumers’ phones. Providers must also provide consumers the opportunity to opt out of the call blocking service. Register for June 21 members-only complimentary webinar to learn more.
  • Deadline Extended: Reserve Your Spot at the 2019 Convention & Expo Hotel by June 19

    ACA International is gearing up for the 2019 Convention & Expo July 14-16 in San Diego and now is the time to book your room at the Hilton San Diego Bayfront to take advantage of ACA’s group rates.
  • Share Your Feedback on the CFPB’s Proposed Debt Collection Rulemaking

    ACA International is soliciting feedback in a new survey  open to members in order to provide informed advocacy on behalf of the industry and guidance to the Consumer Financial Protection Bureau on its long-awaited Notice of Proposed Rulemaking (NPRM) for the Fair Debt Collection Practices Act  issued on May 7. The survey is open through June 12.
  • HOT TOPIC: Notice of Proposed Debt Collection Rulemaking Deep-Dive Webinar Series:

    Looking for details about the CFPB’s long and complex Notice of Proposed Rulemaking for debt collection?  Here’s your opportunity to get a comprehensive analysis from ACA International. The webinar series for members will run from June 4- June 18 and savings are available when you register for all five sessions together.
  • Recording Available: Notice of Proposed Rulemaking: What Does it Say?

    Catch up on complimentary, members-only webinar on the Consumer Financial Protection Bureau’s proposed debt collection rule, next steps, and ACA International’s advocacy plan.
  • The future of the ARM industry is bright:Register for the 2019 Convention & Expo by May 17 and Save

    Take advantage of endless opportunities to connect, engage and learn from your peers! Register by May 17 to access early-bird rates for the 2019 Convention & Expo at the Hilton San Diego Bayfront.
  • Join us for a sponsored webinar on the CFPB's proposed debt collection rule, Thursday, May 9

    ACA is hosting a members-only Hot Topic webinar “Notice of Proposed Rulemaking: What does it Mean?” to discuss our initial thoughts on the proposed rule, outline steps agencies should be taking to gather feedback about the rule, and discuss what steps ACA members should be taking to provide thoughts on the rule to ACA and the CFPB.
  • Learn from Insightful Keynote Speakers at ACA’s 2019 Convention & Expo

    The three-day event, which brings together industry professionals from the U.S. as well as international members, is an opportunity to exhibit, sponsor, network and shine.
  • ACA Seeks Member Award Nominations and Applications

    Each year, ACA International recognizes outstanding members who have selflessly dedicated their time and talents to the accounts receivable management industry.

    The association is currently accepting nominations and applications for several awards due May 1, 2019.
  • HOT TOPIC: Ready, Set . . . Go! Everything You Need to Know About the CFPBs Upcoming Proposed Debt C

    April 11: ACA International is offering members an exclusive opportunity to join CEO, Mark Neeb, and senior legal advocacy counsel, Leah Dempsey and Karen Scheibe Eliason, for an in-depth discussion to learn about what’s happened and what’s next with respect to the CFPB’s debt collection rulemaking process.
  • Exclusive webinar for ACA members: Consumer Complaints and the CFPB Company Portal

    The CFPB Office of Consumer Response will present an update on the Bureau’s consumer complaint process and Company Portal. Don’t miss this unique opportunity to learn about recent changes and ask questions.
  • Exclusive webinar for ACA members: Consumer Complaints and the CFPB Company Portal

    The CFPB Office of Consumer Response will present an update on the Bureau’s consumer complaint process and Company Portal. Don’t miss this unique opportunity to learn about recent changes and ask questions.
  • ACA International is Extending the Application Deadline for the 2019/20 Board of Directors

    Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success. Applications are due March 15, 2019.
  • ACA International is Extending the Application Deadline for the 2019/20 Board of Directors

    Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success. Applications are due March 15, 2019.
  • Registration Open: Connect with Key Policymakers and ACA’s Advocacy Staff at Washington Insights Fly

    Help make the industry’s voice heard by registering now for the Washington Insights Fly-In May 14-16, 2019, at the Phoenix Park Hotel in Washington, D.C.
  • ACA International Seeks Candidates for the 2019/20 Board of Directors and 2019 Council of Delegates

    Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success.
  • Hotel Deadline Ends Feb. 20: Reserve Your Spot for ACA’s 2019 Spring Forum & Expo

    ACA International’s discounted room rates of $165 per night for the 2019 Spring Forum and Expo featuring the Campus ACA Academy at The M Resort and Spa in Las Vegas are now available through Feb. 20, 2019.
  • Hotel Deadline Ends Feb. 20: Reserve Your Spot for ACA’s 2019 Spring Forum & Expo

    ACA International’s discounted room rates of $165 per night for the 2019 Spring Forum and Expo featuring the Campus ACA Academy at The M Resort and Spa in Las Vegas are now available through Feb. 20, 2019.
  • ACA International Seeks Candidates for the 2019/20 Board of Directors and 2019 Council of Delegates

    Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success.

    Video: General Counsel Issa Moe encourages members to apply by Feb. 28
  • ACA International Seeks Candidates for the 2019/20 Board of Directors and 2019 Council of Delegates

  • ACA International Seeks Candidates for the 2019/20 Board of Directors and 2019 Council of Delegates

    Applications for both groups are due by February 28, 2019.
  • Savings End Thursday: Join ACA in San Diego for the 2019 Convention & Expo

    Gather with your industry peers in San Diego for ACA International’s largest event of the year, the 2019 Convention & Expo, with discounted registration rates (over $100 off early-bird prices) available through Jan. 31, 2019.
  • One Week to Go: Register by Jan. 31 and Save on Education Opportunities at Spring Forum & Expo

    Start your New Year with the most up-to-date educational experience ACA International has to offer with the Campus ACA Academy at Spring Forum & Expo March 13-15 at the M Resort, Las Vegas.
  • Join ACA in San Diego: Register for the 2019 Convention & Expo by Jan. 31 and Save

    ​Gather with your industry peers in San Diego for ACA International’s largest event of the year, the 2019 Convention & Expo, with discounted registration rates ($100 off early-bird prices) available through Jan. 31, 2019.

    ACA International will offer over 35 educational sessions and opportunities to advance your business with innovative products July 14-16, 2019, at the Hilton San Diego Bayfront.
  • Designation for Attorneys Returns to Campus ACA Academy at Spring Forum & Expo

    ​An important opportunity for attorney members and compliance professionals to advance their education will be featured again this year during the 2019 Campus ACA Academy at Spring Forum & Expo March 13-15 at the M Resort, Las Vegas. Reserve your spot for the Spring Forum & Expo by Jan. 31, 2019 for early-bird registration savings.
  • Learn How to Evaluate Letter Workflows in Jan. 10 Hot Topic Seminar

    Consumer claims about letters can present challenges for your business, but ACA International has compliance tips to help manage your letter workflows in a new Hot Topic seminar “Know When Not to Send a Letter,” Jan. 10.
  • Campus ACA Academy at Spring Forum is Back; Register now and save.

    ACA's Spring Forum & Expo, March 13-15, 2019, is an event bringing together credit and collection industry professionals, clinicians, executives and vendors from around the world. A one-stop shop for credentialing, CCCO advanced training, attorney professional development, industry solutions and powerful networking are hallmarks of this industry-leading conference.
  • Share Your Input: Mass Generic Disputes Survey

    ACA International is conducting a survey on generic consumer disputes. Member feedback provides valuable insights into this issue and allows ACA to better advocate on behalf of the industry. Please take a few minutes to complete this short survey.
  • Register for 2019 Spring Forum and Expo and Save!

    Campus ACA Academy is back!  ACA's Spring Forum & Expo is an event bringing together credit and collection industry professionals, clinicians, executives and vendors from around the world. A one-stop shop for credentialing, CCCO advanced training, attorney professional development, industry solutions and powerful networking are hallmarks of this industry-leading conference.
  • Early-Bird Savings for IACC 2019 Convention End Friday, Dec. 7

    The International Association of Commercial Collectors Inc. (IACC) will host its 48th Annual Convention Jan. 16-18, 2019, at the JW Marriott Marquis Miami, featuring remarks from ACA International CEO Mark Neeb as well as three days of dynamic seminars and meetings that bring together commercial collection leaders from around the world.
  • How Does ACA Membership Help You Succeed?

    LaDonna Bohling shares the compliance, educational and leadership benefits of membership with ACA International.
  • New ACA Hot Topic Seminar Nov. 13: Delving into Unclaimed Property

    Industry professionals are encouraged to participate in the Hot Topic: Unclaimed Property for the Credit and Collection Professionals, Nov. 13 featuring Troy Wangen, managing director in the unclaimed property practice for True Partners Consulting’s Chicago office.
  • Hot Topic: Unclaimed Property for the Credit and Collection Professionals

    Unclaimed property can be confusing and confounding, but the risk of material liabilities is very real.  Most companies are already aware of unclaimed property and how it arises, but often feel that the rules surrounding unclaimed property are confusing and contradict many of their standard processes and procedures. This webinar, with a focus on the accounts receivable management industry, will address how unclaimed property can arise, identifying and mediating risk associated with unclaimed property, and how to address it so that it can be resolved, or reported, correctly.
  • Register Now to Earn Credit & Collections Compliance Attorney Designation

    There is still time to register for new advanced compliance courses—the first steps toward the new Credit and Collection Compliance Attorney (CCCA) designation—offered by ACA International.
  • Call Blocking and Labeling: A Panel Discussion Set for Oct. 18

    ​ACA International is offering a complimentary webinar, sponsored by Neustar, for members to learn more about this ongoing issue and ACA’s advocacy efforts in Washington, D.C.
  • ACA International Offers Exclusive New Event for Credit Professionals

    Join ACA International for the brand-new 2018 Creditor Conference Nov. 7, 2018, with education tailored to creditors in the accounts receivable management industry at The Drake Hotel in Chicago.
  • Fall Forum Early-Bird Pricing Ends 9/28

    Come to Chicago. Learn from the best at ACA’s Fall Forum & Expo.
    Don't miss the industry's premier fall program featuring a brand new Business Intelligence track and a re-designed exhibit space!
  • New Jersey Enacts Law on Out of Network Health Care Costs: What Collection Agencies Need to Know

    A new law in New Jersey designed to prevent unexpected out-of-network medical bills for consumers may have compliance implications for agencies working in the medical debt recovery space.
  • Advocacy Alert: Call to Action – Short Survey on the Impact of Call Labeling and Blocking

    The deadline for the survey is Sept. 7
  • BCFP’s Tom Pahl to Present Keynote Speech at 2018 Fall Forum and Expo Nov. 7-9

    Join ACA International in Chicago for its premiere fall program featuring BCFP insights from Pahl plus new educational opportunities and a redesigned exhibit hall.
  • ACA Units are Looking for 2018/19 Attorney State Chairs

    Applications to volunteer as a legal resource in your state unit are due Sept. 5.
  • Learn Strategic Defense Processes for TCPA Claims in Aug. 14 Sigma 6 Seminar

    Attendees will hear updates on the TCPA following the U.S. Court of Appeals for the D.C. Circuit opinion and compliance tips in members-only teleseminar led by your ACA International peers and legal experts.
  • ACA Board of Directors Selects New President-Elect, Treasurer

    Roger Weiss and G. Scott Purcell join incoming president Jack Brown III as officers of the ACA Board of Directors for 2018/19.