• Share Your Call Blocking and Labeling Issues with ACA

    ACA International continues to advocate for the industry on robocall blocking issues to ensure that legitimate business calls do not get improperly swept up in well-meaning blocking efforts. A session on robocall blocking developments will also be featured during ACA’s 2017 Fall Forum & Expo.  Michele Shuster, Partner at Mac Murray & Shuster LLP and General Counsel for the Professional Association of Customer Engagement, along with Karl Koster, Chief IP and Regulatory Counsel for Noble Systems Corporation, will discuss the various approaches being deployed by voice service providers related to call blocking and labeling, the unanticipated negative impacts to subscribers and call originators, and industry efforts to fix this serious problem.

  • Join Industry Experts for a Talk on "Developments in Robocall Blocking" at Fall Forum

    Join Michele Shuster, Partner at Mac Murray & Shuster LLP and General Counsel for the Professional Association of Customer Engagement, along with Karl Koster, Chief IP and Regulatory Counsel for Noble Systems Corporation, to hear first-hand insights about this critical issue at ACA’s 2017 Fall Forum & Expo in Chicago.

  • Customize Your Experience at ACA International’s 2017 Fall Forum & Expo

    Healthcare collections, legal education and compliance/operations are the central themes of this year’s 2017 Fall Forum and & Expo education program—allowing attendees to concentrate learning in their specific areas of interest.

  • ACA Council of Delegates Elects New Members to Board of Directors

    ACA International’s Council of Delegates elected five ACA members to the Board of Directors on Sunday, July 16 as part of the 2017 Convention & Expo in Seattle.

  • ACA Honors Industry Leaders at Convention Awards Ceremony

    ACA International recognized members who have made significant contributions to the association and the collection industry as a whole on Tuesday at the 2017 Convention & Expo in Seattle.

  • Are you heading to this year's Convention?

    Check out the latest agenda and resources on Convention at Share your photos with us during Convention on Twitter @acaintl #ACAConv and Facebook

  • 2017 Convention and Expo Hotel Discount Ends June 20

    Rooms are booking fast. Rooms are available at hotels close to the Washington State Convention Center, the center of ACA’s biggest event of the year in Seattle.

  • Learn Best Practices for Data Security in CORE Seminar

    The two-day seminar June 13-14, led by ACA International certified instructors, will include steps to develop a data security compliance program for your business.

  • Successful Hiring Strategies for Your Company

    ACA International’s CORE Seminar on June 6 includes in-depth tips on interview questions, strategies to identify skills for new hires and more.

  • Convention Highlight: Sign up by May 26 for Access to Compliance Sessions & More

    Registration savings are available through May 26, 2017 for access to critical compliance sessions and much more during the exclusive three-day industry event at the Washington State Convention Center and Sheraton Seattle.

  • Loomer-Mortenson Scholarship Deadline Approaching on May 15

    The Loomer-Mortenson Scholarship application deadline is a little more than week away and the ACA International Education Foundation (ACAEF) welcomes industry professionals and their dependents to apply by May 15, 2017.

  • ACA International Brings Together Congress and Regulators at Washington Insights Conference

    ACA’s official lineup of speakers will provide members with critical updates on issues as well as tips to build a stronger business and to be ready for future challenges.

  • Capture Your Collectors Challenge

    Collectors Challenge Month is underway and the ACA International Education Foundation (ACAEF) encourages participants to video their activities and submit them to ACA for the first ever Collectors Challenge Fundraising Contest.

  • Make Your Voice Heard at the 2017 Washington Insights Conference

    ACA International’s annual event on Capitol Hill, the Washington Insights Conference, is fast-approaching and registration is now open for members to attend and make their voices heard with their elected representatives and federal regulators.

    The Washington Insights Conference, May 2-4, 2017 at the Loews Madison Hotel in Washington, D.C., will feature presentations by members of Congress and regulators as well as coordinated appointments for members to connect with representatives on Capitol Hill.

  • Learn How to Earn the PPMS Certification at ACA’s Spring Forum and Expo

    ACA is offering a one-day training seminar, March 12, on the Professional Practice Management System with tips on how to reduce mistakes and improve your daily operations in conjunction with the three-day event in Las Vegas.

  • ACA International Seeks Candidates for the 2017/18 Board of Directors

    The deadline to apply for five open board seats is February 27, 2017. ACA is seeking applicants for five available seats on the board of directors.  Interested candidates should review the application form and campaign rules. The ACA corporate secretary must receive completed applications no later than February 27, 2017. On July 16, 2017, at ACA International’s Annual Convention in Seattle, the Council of Delegates will elect five (5) board members who will serve three-year terms. 
    Click here for the Campaign Rules.

  • ACA Offers Data Security and Privacy Seminar to Start 2017

    Participants will learn the latest regulations in state data breach notification laws and strategies to develop a Data Security Compliance Program.

  • It’s Time to Reinvest in Your Business with Your ACA Membership

    Renew by Jan. 1, 2017 to stay connected to ACA’s benefits, events and educational opportunities in the year ahead.

  • ACA President Announces New All In Advocacy Program at the 2016 ACA Fall Forum

    ACA International will continue its relentless focus on grassroots involvement and connecting the industry with lawmakers to make its voice heard through a new advocacy program that allows members to document their participation in meetings with legislators and other activities to earn recognition.

  • Get Ahead and Understand the CFPB’s Interest in Credit Reporting

    Take advantage of the opportunity to learn the latest FCRA requirements for data furnishers during ACA International’s Hot Topic online seminar Nov. 17.

  • 2016 Fall Forum & Expo Advance Registration Ends Nov. 2

    Sign up now to attend ACA International’s industry event of the fall season and hear the latest updates on the impact of the election and ongoing government regulations, attend educational sessions and more.