Announcements

In this webinar, sponsored by Equifax, Dr Michael Owens, Equifax’s Information Security Officer will be on hand to share cybersecurity best practices and answer your questions. Registration is complimentary for ACA International members.

As the leading voice of the accounts receivable management industry, it is critically important for ACA International to provide consumers, policymakers, the media and other interested stakeholders with a complete picture of the economic impact of the U.S. debt collection industry.

Your information is critical to the study’s success—and to ACA International’s stellar reputation as the industry’s go-to resource for relevant information. ACA International hopes you will use the survey link  provided by Kaulkin Ginsberg to answer the survey questions.

Kicking off ACA International’s 2019 Fall Forum & Expo, the Consumer Financial Protection Bureau’s Policy Associate Director Tom Pahl will provide insights on the ongoing rulemaking process to update the Fair Debt Collection Practices Act.

As the end of the year approaches, it's a good time to review and renew your ACA membership so that there’s no lapse in your ability to access your valuable member resources. Member renewal invoices will be mailed Nov. 1 and will be available when you log in online beginning Oct. 14.

This manual contains crucial information that will make complying with the FDCPA easier.

The 2019 Fall Forum & Expo features three education tracks on health care, legal and operations as well as special add-on seminars available as part of advanced compliance designations.

After working with ACA International members and association leadership to garner feedback on the
Consumer Financial Protection Bureau’s first-ever proposed rule for the Fair Debt Collection Practices
Act, ACA submitted comprehensive comments on behalf of its members, outlining views on the rule and
suggested improvements.

Sarah Auchterlonie, Shareholder at the law firm Brownstein Hyatt Farber Schreck and ACA’s Leah Dempsey, authors of ACA International’s comment to the Bureau’s proposed rule, will discuss ACA’s comment(s) responding to the chief topics from the Bureau’s proposed rule in Hot Topic webinar, complimentary for members, Sept. 20.

There are still several ways to be a part of ACA International’s grassroots advocacy on behalf of members and the accounts receivable management industry before the Sept. 18 comment deadline.

With just less than a month left in the CFPB comment period, ACA staff will walk through how to file individual comments on the proposed FDCPA rule in a complimentary #HotTopic webinar for members Aug. 27.​

Join ACA's management team and Board of Directors for a new learning experience #ACALevelUp19 focused on #leadership and #bestideas for#leaders in the #ARMIndustry Sept. 23-25 #HelpingMembersSucceed

ACA International is offering an exciting opportunity for member attorneys who are interested in expanding their careers by serving their state and regional units as part of the Attorney State Chair Program. Apply by Sept. 10

ACA International is working diligently to compile feedback from our members to file a comprehensive comment letter on the industry’s behalf in response to the Consumer Financial Protection Bureau’s rule proposal to modernize the severely outdated Fair Debt Collection Practices Act. 

Learn more on landmark credit repair verdict in July 23 webinar. Editor’s note: This content is available for members only.

ACA International is working diligently to compile feedback from our members to file a comprehensive comment letter on the industry’s behalf in response to the Consumer Financial Protection Bureau’s rule proposal.

ACA International has recently launched a brand new training program, now featuring company-wide access to all of our live and recorded webinars* for a new low price!

The future of the accounts receivable management industry is bright and there is no better time to gather with your peers and ACA International leadership than the 2019 Convention & Expo at the Hilton San Diego Bayfront.

A declaratory ruling released by the Federal Communications Commission on June 6, which went into immediate effect, will allow voice service providers to block illegal and “unwanted” calls as the default before they reach consumers’ phones. Providers must also provide consumers the opportunity to opt out of the call blocking service. Register for June 21 members-only complimentary webinar to learn more.

ACA International is gearing up for the 2019 Convention & Expo July 14-16 in San Diego and now is the time to book your room at the Hilton San Diego Bayfront to take advantage of ACA’s group rates.

ACA International is soliciting feedback in a new survey  open to members in order to provide informed advocacy on behalf of the industry and guidance to the Consumer Financial Protection Bureau on its long-awaited Notice of Proposed Rulemaking (NPRM) for the Fair Debt Collection Practices Act  issued on May 7. The survey is open through June 12.

Looking for details about the CFPB’s long and complex Notice of Proposed Rulemaking for debt collection?  Here’s your opportunity to get a comprehensive analysis from ACA International. The webinar series for members will run from June 4- June 18 and savings are available when you register for all five sessions together.

Catch up on complimentary, members-only webinar on the Consumer Financial Protection Bureau’s proposed debt collection rule, next steps, and ACA International’s advocacy plan.

Take advantage of endless opportunities to connect, engage and learn from your peers! Register by May 17 to access early-bird rates for the 2019 Convention & Expo at the Hilton San Diego Bayfront.

ACA is hosting a members-only Hot Topic webinar “Notice of Proposed Rulemaking: What does it Mean?” to discuss our initial thoughts on the proposed rule, outline steps agencies should be taking to gather feedback about the rule, and discuss what steps ACA members should be taking to provide thoughts on the rule to ACA and the CFPB.

The three-day event, which brings together industry professionals from the U.S. as well as international members, is an opportunity to exhibit, sponsor, network and shine.

Each year, ACA International recognizes outstanding members who have selflessly dedicated their time and talents to the accounts receivable management industry.

The association is currently accepting nominations and applications for several awards due May 1, 2019.

April 11: ACA International is offering members an exclusive opportunity to join CEO, Mark Neeb, and senior legal advocacy counsel, Leah Dempsey and Karen Scheibe Eliason, for an in-depth discussion to learn about what’s happened and what’s next with respect to the CFPB’s debt collection rulemaking process.

The CFPB Office of Consumer Response will present an update on the Bureau’s consumer complaint process and Company Portal. Don’t miss this unique opportunity to learn about recent changes and ask questions.

The CFPB Office of Consumer Response will present an update on the Bureau’s consumer complaint process and Company Portal. Don’t miss this unique opportunity to learn about recent changes and ask questions.

Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success. Applications are due March 15, 2019.

Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success. Applications are due March 15, 2019.

Help make the industry’s voice heard by registering now for the Washington Insights Fly-In May 14-16, 2019, at the Phoenix Park Hotel in Washington, D.C.

Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success.

ACA International’s discounted room rates of $165 per night for the 2019 Spring Forum and Expo featuring the Campus ACA Academy at The M Resort and Spa in Las Vegas are now available through Feb. 20, 2019.

ACA International’s discounted room rates of $165 per night for the 2019 Spring Forum and Expo featuring the Campus ACA Academy at The M Resort and Spa in Las Vegas are now available through Feb. 20, 2019.

Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success.

Video: General Counsel Issa Moe encourages members to apply by Feb. 28

Video: General Counsel Issa Moe Encourages Members to Apply by Feb. 28

Why should you apply for ACA's Board of Directors?

Applications for both groups are due by February 28, 2019.

Gather with your industry peers in San Diego for ACA International’s largest event of the year, the 2019 Convention & Expo, with discounted registration rates (over $100 off early-bird prices) available through Jan. 31, 2019.

Start your New Year with the most up-to-date educational experience ACA International has to offer with the Campus ACA Academy at Spring Forum & Expo March 13-15 at the M Resort, Las Vegas.

​Gather with your industry peers in San Diego for ACA International’s largest event of the year, the 2019 Convention & Expo, with discounted registration rates ($100 off early-bird prices) available through Jan. 31, 2019.

ACA International will offer over 35 educational sessions and opportunities to advance your business with innovative products July 14-16, 2019, at the Hilton San Diego Bayfront.

​An important opportunity for attorney members and compliance professionals to advance their education will be featured again this year during the 2019 Campus ACA Academy at Spring Forum & Expo March 13-15 at the M Resort, Las Vegas. Reserve your spot for the Spring Forum & Expo by Jan. 31, 2019 for early-bird registration savings.

Consumer claims about letters can present challenges for your business, but ACA International has compliance tips to help manage your letter workflows in a new Hot Topic seminar “Know When Not to Send a Letter,” Jan. 10.

ACA's Spring Forum & Expo, March 13-15, 2019, is an event bringing together credit and collection industry professionals, clinicians, executives and vendors from around the world. A one-stop shop for credentialing, CCCO advanced training, attorney professional development, industry solutions and powerful networking are hallmarks of this industry-leading conference.

ACA International is conducting a survey on generic consumer disputes. Member feedback provides valuable insights into this issue and allows ACA to better advocate on behalf of the industry. Please take a few minutes to complete this short survey.

Campus ACA Academy is back!  ACA's Spring Forum & Expo is an event bringing together credit and collection industry professionals, clinicians, executives and vendors from around the world. A one-stop shop for credentialing, CCCO advanced training, attorney professional development, industry solutions and powerful networking are hallmarks of this industry-leading conference.

The International Association of Commercial Collectors Inc. (IACC) will host its 48th Annual Convention Jan. 16-18, 2019, at the JW Marriott Marquis Miami, featuring remarks from ACA International CEO Mark Neeb as well as three days of dynamic seminars and meetings that bring together commercial collection leaders from around the world.

LaDonna Bohling shares the compliance, educational and leadership benefits of membership with ACA International.