Announcements

As ACA International continues to provide updates and resources for members related to COVID-19, we understand members have their own ideas, questions and concerns and thus we created a new community on The Hub for those conversations.

Access to regular updates on state guidance and licensing are available for members here.

This info-demic (information epidemic) hysteria is infecting the hearts and minds of your employees, clients, and debtors. It’s sapping your productivity and profitability and is going to get worse unless you learn how to stop it, or at least slow it down. It’s your job as the leader to provide confidence and direction during a time of unpredictability and insecurity. But how?

Are you interested in effective performance management or essential collection skills and techniques but have been waiting for the right time to fit the course into your schedule? The answer is Core Curriculum offerings are now available anywhere, anytime and in the comfort of your home through an on-demand streaming service. There is no need to wait until the next time ACA offers the course.

Another piece of the proposed debt collection rulemaking puzzle from the Consumer Financial Protection Bureau is in place after the bureau released its 103-page Supplemental Notice of Proposed Rulemaking (SNPRM) concerning time-barred debt, which ACA has been expecting and preparing for over the past several months.

ACA International’s popular Keep Calm and Prevent UDAAP Core Curriculum seminar returns to our online line-up Feb. 27; this time following the release of the Consumer Financial Protection Bureau’s long-awaited policy statement on supervision and enforcement actions.

Four open seats are open! Applications are now due Feb. 28, 2020.

Serving on the ACA Board of Directors is an invaluable opportunity for accounts receivable management industry professionals. Apply by Feb. 17 or spread the word to your colleagues.

Serving on the ACA Board of Directors is an invaluable opportunity for accounts receivable management industry professionals. Applications are due by Feb. 17.

ACA International members’ participation is CRITICAL in a grassroots campaign aimed at stopping potentially damaging legislation that could impact the way you and your peers collect medical debt. Setting the record straight with Congress requires all hands-on deck.

Additional program to offset members’ costs of fighting unmerited lawsuits and help members succeed in 2020 is underway. Editor’s note: This content is available for members only.

2019 was once again a very active year for litigation in the accounts receivable management industry. ACA continues to track significant case law on topics of importance to our membership.  The December 2019 issue of Collector Magazine featured the Top 10 Cases of 2019 and took a look a the most influential rulings impacting credit and collection professionals.   Join ACA General Counsel, Issa Moe and highly regarded attorneys Dennis Barton and David Kaminski in this lively deeper dive on what we have learned from these cases and what ACA’s position is on the respective case outcomes.  A thoughtful and meaningful discussion that will add to your understanding of these significant cases.

ACA International’s premier spring industry event in 2020—the Spring Forum & Expo—is coming to the M Resort Las Vegas March 11-13, 2020 with reimagined, revamped and refreshed education for the accounts receivable management industry.

Dec. 18: Join us on for a first-hand perspective on the event with insights from Leslie Bender, IFCCE, CCCO, chief strategy officer and general counsel at BCA Financial Services Inc., and LaDonna Bohling, IFCCE, chief compliance officer for Receivables Solutions Inc.

ACA International members are invited to a complimentary webinar Dec. 17 to hear first-hand reports from ACA’s advocacy team on their extensive work in 2019 and strategies for 2020.

Join us for this engaging "Ted Talk" style webinar and hear from four of our seasoned instructors offering some of their insight and strategies that can help your frontline staff and the in-house trainers that educate them.  Guaranteed to offer some gems that you can take away and apply within your organization!  

ACA International relies on its members to assist in developing and shaping this study by participating in a brief survey .

Your information is critical to the study’s success—and to ACA International’s stellar reputation as the industry’s go-to resource for relevant information.

As the leading voice of the accounts receivable management industry, it is critically important for ACA International to provide consumers, policymakers, the media and other interested stakeholders with a complete picture of the economic impact of the U.S. debt collection industry.

In this webinar, sponsored by Equifax, Dr Michael Owens, Equifax’s Information Security Officer will be on hand to share cybersecurity best practices and answer your questions. Registration is complimentary for ACA International members.

As the leading voice of the accounts receivable management industry, it is critically important for ACA International to provide consumers, policymakers, the media and other interested stakeholders with a complete picture of the economic impact of the U.S. debt collection industry.

Your information is critical to the study’s success—and to ACA International’s stellar reputation as the industry’s go-to resource for relevant information. ACA International hopes you will use the survey link  provided by Kaulkin Ginsberg to answer the survey questions.

Kicking off ACA International’s 2019 Fall Forum & Expo, the Consumer Financial Protection Bureau’s Policy Associate Director Tom Pahl will provide insights on the ongoing rulemaking process to update the Fair Debt Collection Practices Act.

As the end of the year approaches, it's a good time to review and renew your ACA membership so that there’s no lapse in your ability to access your valuable member resources. Member renewal invoices will be mailed Nov. 1 and will be available when you log in online beginning Oct. 14.

This manual contains crucial information that will make complying with the FDCPA easier.

The 2019 Fall Forum & Expo features three education tracks on health care, legal and operations as well as special add-on seminars available as part of advanced compliance designations.

After working with ACA International members and association leadership to garner feedback on the
Consumer Financial Protection Bureau’s first-ever proposed rule for the Fair Debt Collection Practices
Act, ACA submitted comprehensive comments on behalf of its members, outlining views on the rule and
suggested improvements.

Sarah Auchterlonie, Shareholder at the law firm Brownstein Hyatt Farber Schreck and ACA’s Leah Dempsey, authors of ACA International’s comment to the Bureau’s proposed rule, will discuss ACA’s comment(s) responding to the chief topics from the Bureau’s proposed rule in Hot Topic webinar, complimentary for members, Sept. 20.

There are still several ways to be a part of ACA International’s grassroots advocacy on behalf of members and the accounts receivable management industry before the Sept. 18 comment deadline.

With just less than a month left in the CFPB comment period, ACA staff will walk through how to file individual comments on the proposed FDCPA rule in a complimentary #HotTopic webinar for members Aug. 27.​

Join ACA's management team and Board of Directors for a new learning experience #ACALevelUp19 focused on #leadership and #bestideas for#leaders in the #ARMIndustry Sept. 23-25 #HelpingMembersSucceed

ACA International is offering an exciting opportunity for member attorneys who are interested in expanding their careers by serving their state and regional units as part of the Attorney State Chair Program. Apply by Sept. 10

ACA International is working diligently to compile feedback from our members to file a comprehensive comment letter on the industry’s behalf in response to the Consumer Financial Protection Bureau’s rule proposal to modernize the severely outdated Fair Debt Collection Practices Act. 

Learn more on landmark credit repair verdict in July 23 webinar. Editor’s note: This content is available for members only.

ACA International is working diligently to compile feedback from our members to file a comprehensive comment letter on the industry’s behalf in response to the Consumer Financial Protection Bureau’s rule proposal.

ACA International has recently launched a brand new training program, now featuring company-wide access to all of our live and recorded webinars* for a new low price!

The future of the accounts receivable management industry is bright and there is no better time to gather with your peers and ACA International leadership than the 2019 Convention & Expo at the Hilton San Diego Bayfront.

A declaratory ruling released by the Federal Communications Commission on June 6, which went into immediate effect, will allow voice service providers to block illegal and “unwanted” calls as the default before they reach consumers’ phones. Providers must also provide consumers the opportunity to opt out of the call blocking service. Register for June 21 members-only complimentary webinar to learn more.

ACA International is gearing up for the 2019 Convention & Expo July 14-16 in San Diego and now is the time to book your room at the Hilton San Diego Bayfront to take advantage of ACA’s group rates.

ACA International is soliciting feedback in a new survey  open to members in order to provide informed advocacy on behalf of the industry and guidance to the Consumer Financial Protection Bureau on its long-awaited Notice of Proposed Rulemaking (NPRM) for the Fair Debt Collection Practices Act  issued on May 7. The survey is open through June 12.

Looking for details about the CFPB’s long and complex Notice of Proposed Rulemaking for debt collection?  Here’s your opportunity to get a comprehensive analysis from ACA International. The webinar series for members will run from June 4- June 18 and savings are available when you register for all five sessions together.

Catch up on complimentary, members-only webinar on the Consumer Financial Protection Bureau’s proposed debt collection rule, next steps, and ACA International’s advocacy plan.

Take advantage of endless opportunities to connect, engage and learn from your peers! Register by May 17 to access early-bird rates for the 2019 Convention & Expo at the Hilton San Diego Bayfront.

ACA is hosting a members-only Hot Topic webinar “Notice of Proposed Rulemaking: What does it Mean?” to discuss our initial thoughts on the proposed rule, outline steps agencies should be taking to gather feedback about the rule, and discuss what steps ACA members should be taking to provide thoughts on the rule to ACA and the CFPB.

The three-day event, which brings together industry professionals from the U.S. as well as international members, is an opportunity to exhibit, sponsor, network and shine.

Each year, ACA International recognizes outstanding members who have selflessly dedicated their time and talents to the accounts receivable management industry.

The association is currently accepting nominations and applications for several awards due May 1, 2019.

April 11: ACA International is offering members an exclusive opportunity to join CEO, Mark Neeb, and senior legal advocacy counsel, Leah Dempsey and Karen Scheibe Eliason, for an in-depth discussion to learn about what’s happened and what’s next with respect to the CFPB’s debt collection rulemaking process.

The CFPB Office of Consumer Response will present an update on the Bureau’s consumer complaint process and Company Portal. Don’t miss this unique opportunity to learn about recent changes and ask questions.