• Join ACA in San Diego: Register for the 2019 Convention & Expo by Jan. 31 and Save

    ​Gather with your industry peers in San Diego for ACA International’s largest event of the year, the 2019 Convention & Expo, with discounted registration rates ($100 off early-bird prices) available through Jan. 31, 2019.

    ACA International will offer over 35 educational sessions and opportunities to advance your business with innovative products July 14-16, 2019, at the Hilton San Diego Bayfront.
  • Designation for Attorneys Returns to Campus ACA Academy at Spring Forum & Expo

    ​An important opportunity for attorney members and compliance professionals to advance their education will be featured again this year during the 2019 Campus ACA Academy at Spring Forum & Expo March 13-15 at the M Resort, Las Vegas. Reserve your spot for the Spring Forum & Expo by Jan. 31, 2019 for early-bird registration savings.
  • Learn How to Evaluate Letter Workflows in Jan. 10 Hot Topic Seminar

    Consumer claims about letters can present challenges for your business, but ACA International has compliance tips to help manage your letter workflows in a new Hot Topic seminar “Know When Not to Send a Letter,” Jan. 10.
  • Campus ACA Academy at Spring Forum is Back; Register now and save.

    ACA's Spring Forum & Expo, March 13-15, 2019, is an event bringing together credit and collection industry professionals, clinicians, executives and vendors from around the world. A one-stop shop for credentialing, CCCO advanced training, attorney professional development, industry solutions and powerful networking are hallmarks of this industry-leading conference.
  • Share Your Input: Mass Generic Disputes Survey

    ACA International is conducting a survey on generic consumer disputes. Member feedback provides valuable insights into this issue and allows ACA to better advocate on behalf of the industry. Please take a few minutes to complete this short survey.
  • Register for 2019 Spring Forum and Expo and Save!

    Campus ACA Academy is back!  ACA's Spring Forum & Expo is an event bringing together credit and collection industry professionals, clinicians, executives and vendors from around the world. A one-stop shop for credentialing, CCCO advanced training, attorney professional development, industry solutions and powerful networking are hallmarks of this industry-leading conference.
  • Early-Bird Savings for IACC 2019 Convention End Friday, Dec. 7

    The International Association of Commercial Collectors Inc. (IACC) will host its 48th Annual Convention Jan. 16-18, 2019, at the JW Marriott Marquis Miami, featuring remarks from ACA International CEO Mark Neeb as well as three days of dynamic seminars and meetings that bring together commercial collection leaders from around the world.
  • How Does ACA Membership Help You Succeed?

    LaDonna Bohling shares the compliance, educational and leadership benefits of membership with ACA International.
  • New ACA Hot Topic Seminar Nov. 13: Delving into Unclaimed Property

    Industry professionals are encouraged to participate in the Hot Topic: Unclaimed Property for the Credit and Collection Professionals, Nov. 13 featuring Troy Wangen, managing director in the unclaimed property practice for True Partners Consulting’s Chicago office.
  • Hot Topic: Unclaimed Property for the Credit and Collection Professionals

    Unclaimed property can be confusing and confounding, but the risk of material liabilities is very real.  Most companies are already aware of unclaimed property and how it arises, but often feel that the rules surrounding unclaimed property are confusing and contradict many of their standard processes and procedures. This webinar, with a focus on the accounts receivable management industry, will address how unclaimed property can arise, identifying and mediating risk associated with unclaimed property, and how to address it so that it can be resolved, or reported, correctly.
  • Register Now to Earn Credit & Collections Compliance Attorney Designation

    There is still time to register for new advanced compliance courses—the first steps toward the new Credit and Collection Compliance Attorney (CCCA) designation—offered by ACA International.
  • Call Blocking and Labeling: A Panel Discussion Set for Oct. 18

    ​ACA International is offering a complimentary webinar, sponsored by Neustar, for members to learn more about this ongoing issue and ACA’s advocacy efforts in Washington, D.C.
  • ACA International Offers Exclusive New Event for Credit Professionals

    Join ACA International for the brand-new 2018 Creditor Conference Nov. 7, 2018, with education tailored to creditors in the accounts receivable management industry at The Drake Hotel in Chicago.
  • Fall Forum Early-Bird Pricing Ends 9/28

    Come to Chicago. Learn from the best at ACA’s Fall Forum & Expo.
    Don't miss the industry's premier fall program featuring a brand new Business Intelligence track and a re-designed exhibit space!
  • New Jersey Enacts Law on Out of Network Health Care Costs: What Collection Agencies Need to Know

    A new law in New Jersey designed to prevent unexpected out-of-network medical bills for consumers may have compliance implications for agencies working in the medical debt recovery space.
  • Advocacy Alert: Call to Action – Short Survey on the Impact of Call Labeling and Blocking

    The deadline for the survey is Sept. 7
  • BCFP’s Tom Pahl to Present Keynote Speech at 2018 Fall Forum and Expo Nov. 7-9

    Join ACA International in Chicago for its premiere fall program featuring BCFP insights from Pahl plus new educational opportunities and a redesigned exhibit hall.
  • ACA Units are Looking for 2018/19 Attorney State Chairs

    Applications to volunteer as a legal resource in your state unit are due Sept. 5.
  • Learn Strategic Defense Processes for TCPA Claims in Aug. 14 Sigma 6 Seminar

    Attendees will hear updates on the TCPA following the U.S. Court of Appeals for the D.C. Circuit opinion and compliance tips in members-only teleseminar led by your ACA International peers and legal experts.
  • ACA Board of Directors Selects New President-Elect, Treasurer

    Roger Weiss and G. Scott Purcell join incoming president Jack Brown III as officers of the ACA Board of Directors for 2018/19.
  • Maintenance Alert

    The HUB will be offline intermittently throughout the day on Friday, July 20 to perform maintenance on the site. We apologize for any inconvenience this may cause.
  • Prepare Your Business for Artificial Intelligence

    ACA’s expert instructors will share the latest in AI along with the best methods for communicating with consumers during a July 18 Hot Topic Seminar sponsored by Interactions Corporation.
  • Book Your Room for the 2018 Convention & Expo Today

    ACA International’s 2018 Convention & Expo is about a month away and now is the time to reserve your room at The Renaissance Nashville Hotel, just three blocks from Music City Center in the heart of the endless music action and restaurants on Broadway Street.
  • Act Now: Share Your Input on the Telephone Consumer Protection Act

    ACA International is offering an important survey  for members to share their personal insights and experiences connected with the interpretation and implementation of the Telephone Consumer Protection Act.
  • Legal Education Series Continues with In-Depth Teleseminar on Disputes June 12

    Learn comprehensive tips for managing disputes in members-only teleseminar led by your ACA International peers and legal experts.
  • Register Now for Savings on Full Slate of Educational Offerings at ACA’s 2018 Convention & Expo

    Early-bird savings on registration at ACA International’s biggest event of the year, including health care, creditor, legal, operations, compliance and management education tracks, are available through May 18.
  • ACA International Education Foundation Accepting Applications for 2018 Loomer-Mortenson Scholarships

    The foundation continues its effort to help credit and collection industry employees and their children reach higher education goals. This year 35 scholarships totaling $50,000 will be awarded. Apply now! The deadline is May 15!
  • ACA Seeks Member Award Nominations and Applications

    Each year, ACA International recognizes outstanding members who have selflessly dedicated their time and talents to the accounts receivable management industry. The association is currently accepting nominations and applications for several awards. Recipients will be honored at ACA’s Annual Convention and Exposition in Nashville, which will be held July 23-25.
  • Register by April 9 and Save: Advance Your Legal Education with New Six Part Series

    ACA International has created six new legal education teleseminars focused on issues and ongoing trends for attorney members including credit reporting disputes, robocalls, contracts, disclosures and more. Discounted registration for all six seminars is available through April 9. 
  • CFPB's Mick Mulvaney to Keynote ACA International’s Washington Insights Conference

    ACA International is excited to welcome Consumer Financial Protection Bureau Acting Director Mick Mulvaney to the lineup of stellar speakers scheduled to address the 2018 Washington Insights Conference. Mulvaney also serves as the director of the Office of Management and Budget.
  • Apply Now: ACA International Seeks Candidates for 2018/19 Council of Delegates Division Representati

    ACA is seeking Division delegate nominees in advance of Division elections, which will be conducted this spring for the following member segments: Affiliate Division, Creditor Division, and International Division. Additionally, law firms ineligible for unit membership will be entitled to elect one delegate representative.

    Division Delegates are a critical part of the association’s leadership and contribute valuable expertise and experience to these groups.

    Click here for access to the Council of Delegates candidate application and campaign rules.

    ACA’s corporate secretary must receive completed applications for the Council of Delegates no later than March 9, 2018.

    Apply now for the opportunity to be a part of encompassing the strategic direction, policies and effective oversight that integrate all building blocks to achieve the association’s results.
  • ACA International Education Foundation Accepting Applications for 2018 Loomer-Mortenson Scholarships

    The ACA International Education Foundation (ACAEF) is continuing to focus on educational opportunities for member company employees and their families through the Loomer-Mortenson Scholarship Program. The application for 2018 is now available. The deadline to apply is May 15, 2018.
  • Book Now to Receive ACA’s Exclusive Spring Forum Hotel Group Rate

    The $165 rate to attend ACA's new and improved Campus ACA Academy event expires Monday, Feb. 19. Don't miss the opportunity to complete the first step toward earning your PPMS designation.