• Ideas Wanted: ACA International 2021 Convention & Expo Speaker Proposals Due This Week

    If you have ideas for presentations on accounts receivable management industry trends, compliance issues, health care issues or business solutions, we want to hear from you by the April 16 proposal deadline.
  • There is Still Time to Get Involved in Collectors Challenge Month

    Collectors Challenge Month is ongoing throughout April. ACA has some simple, fun ideas you can use to get involved and help support the Loomer-Mortenson Scholarship Program.

  • Free Hot Topic April 7: Facebook v. Duguid: The Game Changer - What Do We Do Now?

    This session will discuss what does this mean, what does a company’s dialing strategy look like now and what will congress, and the state legislatures do?
  • Collectors Challenge is Back: Connect for a Good Cause in April

    Spring and Collectors Challenge are just around the corner. April 1 is the official Collectors Challenge kickoff, so now is the perfect time to start planning how you and your company are going to get involved.
  • Plan Now for Core Curriculum and Hot Topics in April

    April’s education and training opportunities can help you brush up on accounts receivable management industry basics and introduce team members at your company to important compliance topics
  • ACA Seeks Candidates to Serve on the Council of Delegates and Stand for Election to the Board of Dir

    The deadline to apply is March 15, 2021.
  • On Deck in March: ACA Education on Managing Business Operations and Consumer Conversations

    Take a look at our March education events for the first part of the month to see how you and your business can grow. 
  • Sign Up Now: Early-Bird Registration for IGNITE Ends March 3

    The early-bird registration deadline for ACA’s virtual IGNITE event is Wednesday, March 3. Be sure to register before then to secure your spot at this event for the opportunity to learn how to transform and spark new ideas to improve business in 2021.
  • Connect with New FCC Commissioner at Washington Insights Virtual Fly-In

    FCC commissioner is a featured speaker for ACA International’s virtual advocacy conference April 22. 

  • Save the Date! Washington Insights Virtual Fly-In Returns April 22

    ACA International is excited to announce the 2021 Washington Insights Virtual Fly-In, allowing members the opportunity to hear from members of Congress and learn about our advocacy mission this year.
  • Boost Your Skills Feb. 8-12: Become an ACA Trainer Specialist During Live Webinars

    Become an ACA Trainer Specialist and learn how to train FDCPA Essentials and Essential Collection Skills and Techniques courses in your own shop. Once you graduate, you will receive ACA's official training kit FREE to use for onboarding, retraining, and preparing your team for the Professional Collection Specialist (PCS) exam. Pre-requisite: earn your PCS badge. 
  • February Education Opportunities from ACA International

    At ACA International there are always opportunities to learn something new and refresh your skills on training, collections and more. With education offerings like CORE Curriculum and Hot Topic webinars, ACA has made it easy to do just that.
  • Keep Calm and Prevent UDAAP: January 22, 2021

  • Jan 13-14: PCS Express: Essential Collection Skills and Techniques

    Effective communication is the cornerstone of collections. Using a set of 3 “Essential Collection Skills and Techniques” and a roadmap of 8 Collection Call "Checkpoints," this webinar will emphasize positive verbal communication delivery and keen listening skills. 
  • New Year, New Education Opportunities

    With a new year comes new opportunities for education from ACA International. From CORE Curriculum to Hot Topic webinars, there is sure to be something that can help every member grow and learn in their work. 

  • Education opportunity! Learn Exceptional Leadership Jan 4

    Certified Instructor Jay Gonsalves will lead interactive webinar as part of our Core Curriculum and Designation Express program.

  • Speaker Lineup: ACA Huddle CFPB Rule Series Part Two

    The Consumer Financial Protection Bureau is expected to release part two of its long-awaited debt collection rule Friday, Dec. 18, and ACA International is ready to help members learn about the new requirements with a comprehensive 10-part ACA Huddle series of webinars.

  • [Fact Friday] A limited content message is not a communication, but it is an “attempt to communicate

    The Consumer Financial Protection Bureau is expected to release part two of its long-awaited debt collection rule Friday, Dec. 18, and ACA International is ready to help members learn about the new requirements with a comprehensive 10-part ACA Huddle series of webinars.

  • Join Jeopardy! Showdown Hosted by ACPAC

    Members are invited to participate in this happy hour featuring a friendly competition with returning champions Wednesday, Dec. 16.

  • What’s Hot in ACA’s December Education? New Webinars on Workplace Best Practices, Compliance & More

    Close out your year by expanding your knowledge through interactive webinars led by fellow members throughout the month of December.
  • Engage with ACA on New Mobile App

    ACA has launched its new interactive mobile app providing access to advocacy and compliance resources, news, member services, education and events at your fingertips.
  • My Forum: ACA Brings Peer-to-Peer Discussions to Virtual Fall Forum & Expo

    ACA International’s 2020 Virtual Fall Forum & Expo, Nov. 4-5, 2020, will feature the industry’s brightest experts in a new My Forum discussion track designed for strategic level executives and managers.
  • October Education: Interactive Webinars Cover Collections and Operations Strategies

    New education opportunities are planned for October as part of ACA International’s Hot Topic webinar series covering collector development, legal, compliance and operations topics, plus a wild card session.
  • Virtual Jeopardy!™ is Back: Support ACPAC in Upcoming Trivia Fundraisers

    Our virtual happy hours and trivia matches, first featured during the 2020 Virtual Convention & Expo, benefit ACA’s ACPAC Administrative Fund, which is vital to ACA’s advocacy efforts on Capitol Hill. Editor’s note: This article is available for members only.

  • Do-It-Yourself Diversity and Inclusion: Tips for Workplace Programs

    ACA International is hosting a series of webinars on diversity, equity and inclusion programs in September and October.

  • Submit Your Speaker Proposals for the 2020 Virtual Fall Forum & Expo

    Deadline Monday! ACA International is accepting speaker proposals  for session topics to be featured during the 2020 Virtual Fall Forum & Expo, including operations in the age of COVID-19, legal and health care.
  • ACA is Back Online with Interactive 2020 Fall Forum & Expo

    ACA International’s 2020 Virtual Fall Forum & Expo, Nov. 4-5, 2020, will take the association into the new year with exciting education and networking opportunities all on an interactive online platform.
  • ACA Huddle: Litigation Trends—What Are the Stats Saying?

    The next ACA Huddle, Sept. 16, for members will feature insights on litigation trends from WebRecon CEO Jack Gordon, Nicole Strickler, partner at Messer Strickler Ltd, and Jack Brown III, president at Gulf Coast Collection Bureau Inc.
  • Learn From ACA: Compliance and Debt Collection Best Practices Slated for September Education

    September is packed with exciting and creative Hot Topic webinars, ranging from the history of debt collection to compliance best practices for small agencies, as part of ACA International’s robust training schedule.
  • Take ACA’s Readership Survey By Sept. 3

    We appreciate you taking the time to let us know your thoughts about Collector magazine. The survey should not take more than 5 minutes to complete.
  • Share Your Knowledge: ACA is Accepting Speaker Proposals for Hot Topic Webinars

    ACA International’s Education & Events calendar has a lot of new activity lately, from virtual conferences to a host of new Hot Topic webinar subjects, and you could be a part of it.
  • August Education: Learn with Your Peers on Operations, Compliance and ACA International Updates

    This month's calendar has new and exciting learning opportunities for members.
  • New Hot Topic Aug. 4: Update on ACA's Industry Advancement Fund

    Learn a brief history of the IAF; the types of IAF support available to members today; ACA's amicus efforts; through the IAF; recent  IAF victories;  pending IAF cases;  and how to optimize the value of your ACA membership via the IAF from speakers ACA Corporate Counsel Colin Winkler, Robbie Malone, partner Malone Frost Martin PLLC, and Angela Brown, Counsel at Gray Reed. 
  • Member Survey: Share Your Input with ACA International

    ACA International values your opinions and we want to ensure that we are effectively supporting the work that you do on a daily basis. To that end, we launched a short user-friendly Member Satisfaction Survey to help us better understand your needs and provide the resources you need to be successful.
  • ACA Board of Directors Selects New President-Elect, Treasurer

    The ACA International Board of Directors selected Kevin Baich as President-Elect for 2020/21 at its meeting Tuesday, part of ACA International’s Virtual Convention & Expo. They also selected Dan Desatnick as Treasurer. Baich and Desatnick join ACA’s 2020/21 President G. Scott Purcell.
  • New at ACA International’s Virtual Convention & Expo: Political Discussion with Congresswoman Ann Wa

    U.S. Rep. Ann Wagner, R-Mo., will join ACA International board members Roger Weiss and Jack Brown III, plus ACA staff, for a fireside chat about the myriad of issues facing the accounts receivable management (ARM) industry in the House Financial Services Committee during ACA’s 2020 Virtual Convention & Expo Thursday, July 16. 
  • Register for 2020 Virtual Convention & Expo

    ACA International's innovative, groundbreaking virtual convention will feature breakout sessions, opportunities to connect with vendors, network with peers, and much more!
  • HOT TOPIC: Seila Law LLC V. Consumer Financial Protection Bureau: What It All Means

    The U.S. Supreme Court ruled on Monday in Seila Law v. Consumer Financial Protection Bureau that the Consumer Financial Protection Bureau’s leadership by a single director removable only for inefficiency, neglect or malfeasance violates the separation of powers. Join us for a webinar at 2 p.m. CST Tuesday, June 30, to learn more. 
  • Take a Tour of the 2020 Virtual Convention & Expo

    Explore the benefits and features of ACA International’s 2020 Virtual Convention & Expo and see firsthand how you can network, learn and connect with fellow members in our new virtual tour video .
  • The ACA Huddle June 24: Selling Post COVID-19

    Join us Wednesday at 11 a.m. central for selling and business development tips for the accounts receivable management industry.
  • New ACA Huddle Wednesday, June 17

    Join members of ACA's leadership and advocacy and compliance teams for an update on industry happenings impacting members.
  • CFPB Outlook: Final Debt Collection Rule on Schedule for this Year

    Just over a year since the Consumer Financial Protection Bureau released its proposed rule for the debt collection industry, Tom Pahl, policy associate director for research, markets and regulations, provided an update on its timeline for this year and compliance dates.
  • Register for ACA’s July Virtual Convention

    Don’t delay in registering!  All attendees registered by June 10 will be entered into a drawing, and one lucky registrant will be selected to win an All-Access Training Zone (12 additional months of free ACA education).
  • Collector Development Coming Soon to Hot Topic Webinars

    Are you interested in providing training to your fellow members or expanding your education through ACA International? Then our new Hot Topic training schedule and speaker opportunities are for you.
  • The ACA Huddle - A New Schedule

    Members will receive updates on the hottest advocacy and compliance issues of the week. The ACA Huddle may also feature a weekly guest speaker and the opportunity to engage in Q&A with ACA’s staff and the speaker.
  • Three Reasons to Join ACA’s Washington Insights Livestream

    The Washington Insights Livestream conference is fast approaching June 3, and our reimagined format provides an important opportunity for more members to connect and advocate across the miles.
  • Call for Speakers: 2020 Virtual Convention and Expo

    We are looking for forward-thinking speakers to help participants discover ways to drive through this revised version of normal. Proposals are due Sunday, May 17. 
  • New from ACA: Compliance FAQs

    ACA International’s compliance team has compiled Frequently Asked Questions on consumer communication, compliance, state, and federal COVID-19 requirements and more. ACA has made these FAQs available to its members as a general educational resource.

  • Scholarship Season is Underway: Apply for ACA’s Loomer-Mortenson Scholarship by May 15

    Applying for one of this year’s scholarships is a great way to look to the future with the support and generosity of ACA members through Collectors Challenge and other fundraising activities.
  • Advocate Across the Miles at Washington Insights Livestream

    U.S. Rep. Tom Emmer, R-Minn., is among featured speakers at ACA International’s reimagined June 3 online advocacy event.
  • Daily Huddle Features Guest Speaker from the CFPB

    Members are invited to join ACA’s advocacy team including Vice President and Senior Counsel of Federal Advocacy Leah Dempsey, Corporate Counsel Colin Winkler and Vice President of State Government and Unit Affairs Andy Madden for a Daily Huddle at 11 a.m., Central Standard Time weekdays. On Tuesday, April 21, John McNamara, assistant director, consumer lending, reporting and collections markets at the Consumer Financial Protection Bureau, will provide an update about the bureau’s work and response during the COVID-19 crisis.