Announcements

Catch up on complimentary, members-only webinar on the Consumer Financial Protection Bureau’s proposed debt collection rule, next steps, and ACA International’s advocacy plan.

Take advantage of endless opportunities to connect, engage and learn from your peers! Register by May 17 to access early-bird rates for the 2019 Convention & Expo at the Hilton San Diego Bayfront.

ACA is hosting a members-only Hot Topic webinar “Notice of Proposed Rulemaking: What does it Mean?” to discuss our initial thoughts on the proposed rule, outline steps agencies should be taking to gather feedback about the rule, and discuss what steps ACA members should be taking to provide thoughts on the rule to ACA and the CFPB.

The three-day event, which brings together industry professionals from the U.S. as well as international members, is an opportunity to exhibit, sponsor, network and shine.

Each year, ACA International recognizes outstanding members who have selflessly dedicated their time and talents to the accounts receivable management industry.

The association is currently accepting nominations and applications for several awards due May 1, 2019.

April 11: ACA International is offering members an exclusive opportunity to join CEO, Mark Neeb, and senior legal advocacy counsel, Leah Dempsey and Karen Scheibe Eliason, for an in-depth discussion to learn about what’s happened and what’s next with respect to the CFPB’s debt collection rulemaking process.

The CFPB Office of Consumer Response will present an update on the Bureau’s consumer complaint process and Company Portal. Don’t miss this unique opportunity to learn about recent changes and ask questions.

The CFPB Office of Consumer Response will present an update on the Bureau’s consumer complaint process and Company Portal. Don’t miss this unique opportunity to learn about recent changes and ask questions.

Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success. Applications are due March 15, 2019.

Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success. Applications are due March 15, 2019.

Help make the industry’s voice heard by registering now for the Washington Insights Fly-In May 14-16, 2019, at the Phoenix Park Hotel in Washington, D.C.

Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success.

ACA International’s discounted room rates of $165 per night for the 2019 Spring Forum and Expo featuring the Campus ACA Academy at The M Resort and Spa in Las Vegas are now available through Feb. 20, 2019.

ACA International’s discounted room rates of $165 per night for the 2019 Spring Forum and Expo featuring the Campus ACA Academy at The M Resort and Spa in Las Vegas are now available through Feb. 20, 2019.

Join ACA International’s leadership as the association enters its 80th year working with the accounts receivable management industry to provide education and advocacy while serving as a knowledge-based resource for success.

Video: General Counsel Issa Moe encourages members to apply by Feb. 28

Video: General Counsel Issa Moe Encourages Members to Apply by Feb. 28

Why should you apply for ACA's Board of Directors?

Applications for both groups are due by February 28, 2019.

Gather with your industry peers in San Diego for ACA International’s largest event of the year, the 2019 Convention & Expo, with discounted registration rates (over $100 off early-bird prices) available through Jan. 31, 2019.

Start your New Year with the most up-to-date educational experience ACA International has to offer with the Campus ACA Academy at Spring Forum & Expo March 13-15 at the M Resort, Las Vegas.

​Gather with your industry peers in San Diego for ACA International’s largest event of the year, the 2019 Convention & Expo, with discounted registration rates ($100 off early-bird prices) available through Jan. 31, 2019.

ACA International will offer over 35 educational sessions and opportunities to advance your business with innovative products July 14-16, 2019, at the Hilton San Diego Bayfront.

​An important opportunity for attorney members and compliance professionals to advance their education will be featured again this year during the 2019 Campus ACA Academy at Spring Forum & Expo March 13-15 at the M Resort, Las Vegas. Reserve your spot for the Spring Forum & Expo by Jan. 31, 2019 for early-bird registration savings.

Consumer claims about letters can present challenges for your business, but ACA International has compliance tips to help manage your letter workflows in a new Hot Topic seminar “Know When Not to Send a Letter,” Jan. 10.

ACA's Spring Forum & Expo, March 13-15, 2019, is an event bringing together credit and collection industry professionals, clinicians, executives and vendors from around the world. A one-stop shop for credentialing, CCCO advanced training, attorney professional development, industry solutions and powerful networking are hallmarks of this industry-leading conference.

ACA International is conducting a survey on generic consumer disputes. Member feedback provides valuable insights into this issue and allows ACA to better advocate on behalf of the industry. Please take a few minutes to complete this short survey.

Campus ACA Academy is back!  ACA's Spring Forum & Expo is an event bringing together credit and collection industry professionals, clinicians, executives and vendors from around the world. A one-stop shop for credentialing, CCCO advanced training, attorney professional development, industry solutions and powerful networking are hallmarks of this industry-leading conference.

The International Association of Commercial Collectors Inc. (IACC) will host its 48th Annual Convention Jan. 16-18, 2019, at the JW Marriott Marquis Miami, featuring remarks from ACA International CEO Mark Neeb as well as three days of dynamic seminars and meetings that bring together commercial collection leaders from around the world.

LaDonna Bohling shares the compliance, educational and leadership benefits of membership with ACA International.

Industry professionals are encouraged to participate in the Hot Topic: Unclaimed Property for the Credit and Collection Professionals, Nov. 13 featuring Troy Wangen, managing director in the unclaimed property practice for True Partners Consulting’s Chicago office.

Unclaimed property can be confusing and confounding, but the risk of material liabilities is very real.  Most companies are already aware of unclaimed property and how it arises, but often feel that the rules surrounding unclaimed property are confusing and contradict many of their standard processes and procedures. This webinar, with a focus on the accounts receivable management industry, will address how unclaimed property can arise, identifying and mediating risk associated with unclaimed property, and how to address it so that it can be resolved, or reported, correctly.

There is still time to register for new advanced compliance courses—the first steps toward the new Credit and Collection Compliance Attorney (CCCA) designation—offered by ACA International.

​ACA International is offering a complimentary webinar, sponsored by Neustar, for members to learn more about this ongoing issue and ACA’s advocacy efforts in Washington, D.C.

Join ACA International for the brand-new 2018 Creditor Conference Nov. 7, 2018, with education tailored to creditors in the accounts receivable management industry at The Drake Hotel in Chicago.

Come to Chicago. Learn from the best at ACA’s Fall Forum & Expo.
Don't miss the industry's premier fall program featuring a brand new Business Intelligence track and a re-designed exhibit space!

A new law in New Jersey designed to prevent unexpected out-of-network medical bills for consumers may have compliance implications for agencies working in the medical debt recovery space.

The deadline for the survey is Sept. 7

Join ACA International in Chicago for its premiere fall program featuring BCFP insights from Pahl plus new educational opportunities and a redesigned exhibit hall.

Applications to volunteer as a legal resource in your state unit are due Sept. 5.

Attendees will hear updates on the TCPA following the U.S. Court of Appeals for the D.C. Circuit opinion and compliance tips in members-only teleseminar led by your ACA International peers and legal experts.

Roger Weiss and G. Scott Purcell join incoming president Jack Brown III as officers of the ACA Board of Directors for 2018/19.

The HUB will be offline intermittently throughout the day on Friday, July 20 to perform maintenance on the site. We apologize for any inconvenience this may cause.

ACA’s expert instructors will share the latest in AI along with the best methods for communicating with consumers during a July 18 Hot Topic Seminar sponsored by Interactions Corporation.

ACA International’s 2018 Convention & Expo is about a month away and now is the time to reserve your room at The Renaissance Nashville Hotel, just three blocks from Music City Center in the heart of the endless music action and restaurants on Broadway Street.

ACA International is offering an important survey  for members to share their personal insights and experiences connected with the interpretation and implementation of the Telephone Consumer Protection Act.