Announcements

If you have ideas for presentations on accounts receivable management industry trends, compliance issues, health care issues or business solutions, we want to hear from you by the April 16 proposal deadline.

Collectors Challenge Month is ongoing throughout April. ACA has some simple, fun ideas you can use to get involved and help support the Loomer-Mortenson Scholarship Program.

This session will discuss what does this mean, what does a company’s dialing strategy look like now and what will congress, and the state legislatures do?

Spring and Collectors Challenge are just around the corner. April 1 is the official Collectors Challenge kickoff, so now is the perfect time to start planning how you and your company are going to get involved.

April’s education and training opportunities can help you brush up on accounts receivable management industry basics and introduce team members at your company to important compliance topics

The deadline to apply is March 15, 2021.

Take a look at our March education events for the first part of the month to see how you and your business can grow. 

The early-bird registration deadline for ACA’s virtual IGNITE event is Wednesday, March 3. Be sure to register before then to secure your spot at this event for the opportunity to learn how to transform and spark new ideas to improve business in 2021.

FCC commissioner is a featured speaker for ACA International’s virtual advocacy conference April 22. 

ACA International is excited to announce the 2021 Washington Insights Virtual Fly-In, allowing members the opportunity to hear from members of Congress and learn about our advocacy mission this year.

Become an ACA Trainer Specialist and learn how to train FDCPA Essentials and Essential Collection Skills and Techniques courses in your own shop. Once you graduate, you will receive ACA's official training kit FREE to use for onboarding, retraining, and preparing your team for the Professional Collection Specialist (PCS) exam. Pre-requisite: earn your PCS badge. 

At ACA International there are always opportunities to learn something new and refresh your skills on training, collections and more. With education offerings like CORE Curriculum and Hot Topic webinars, ACA has made it easy to do just that.

Effective communication is the cornerstone of collections. Using a set of 3 “Essential Collection Skills and Techniques” and a roadmap of 8 Collection Call "Checkpoints," this webinar will emphasize positive verbal communication delivery and keen listening skills. 

With a new year comes new opportunities for education from ACA International. From CORE Curriculum to Hot Topic webinars, there is sure to be something that can help every member grow and learn in their work. 

Certified Instructor Jay Gonsalves will lead interactive webinar as part of our Core Curriculum and Designation Express program.

The Consumer Financial Protection Bureau is expected to release part two of its long-awaited debt collection rule Friday, Dec. 18, and ACA International is ready to help members learn about the new requirements with a comprehensive 10-part ACA Huddle series of webinars.

The Consumer Financial Protection Bureau is expected to release part two of its long-awaited debt collection rule Friday, Dec. 18, and ACA International is ready to help members learn about the new requirements with a comprehensive 10-part ACA Huddle series of webinars.

Members are invited to participate in this happy hour featuring a friendly competition with returning champions Wednesday, Dec. 16.

Close out your year by expanding your knowledge through interactive webinars led by fellow members throughout the month of December.

ACA has launched its new interactive mobile app providing access to advocacy and compliance resources, news, member services, education and events at your fingertips.

ACA International’s 2020 Virtual Fall Forum & Expo, Nov. 4-5, 2020, will feature the industry’s brightest experts in a new My Forum discussion track designed for strategic level executives and managers.

New education opportunities are planned for October as part of ACA International’s Hot Topic webinar series covering collector development, legal, compliance and operations topics, plus a wild card session.

Our virtual happy hours and trivia matches, first featured during the 2020 Virtual Convention & Expo, benefit ACA’s ACPAC Administrative Fund, which is vital to ACA’s advocacy efforts on Capitol Hill. Editor’s note: This article is available for members only.

ACA International is hosting a series of webinars on diversity, equity and inclusion programs in September and October.

Deadline Monday! ACA International is accepting speaker proposals  for session topics to be featured during the 2020 Virtual Fall Forum & Expo, including operations in the age of COVID-19, legal and health care.

ACA International’s 2020 Virtual Fall Forum & Expo, Nov. 4-5, 2020, will take the association into the new year with exciting education and networking opportunities all on an interactive online platform.

The next ACA Huddle, Sept. 16, for members will feature insights on litigation trends from WebRecon CEO Jack Gordon, Nicole Strickler, partner at Messer Strickler Ltd, and Jack Brown III, president at Gulf Coast Collection Bureau Inc.

September is packed with exciting and creative Hot Topic webinars, ranging from the history of debt collection to compliance best practices for small agencies, as part of ACA International’s robust training schedule.

We appreciate you taking the time to let us know your thoughts about Collector magazine. The survey should not take more than 5 minutes to complete.

ACA International’s Education & Events calendar has a lot of new activity lately, from virtual conferences to a host of new Hot Topic webinar subjects, and you could be a part of it.

This month's calendar has new and exciting learning opportunities for members.

Learn a brief history of the IAF; the types of IAF support available to members today; ACA's amicus efforts; through the IAF; recent  IAF victories;  pending IAF cases;  and how to optimize the value of your ACA membership via the IAF from speakers ACA Corporate Counsel Colin Winkler, Robbie Malone, partner Malone Frost Martin PLLC, and Angela Brown, Counsel at Gray Reed. 

ACA International values your opinions and we want to ensure that we are effectively supporting the work that you do on a daily basis. To that end, we launched a short user-friendly Member Satisfaction Survey to help us better understand your needs and provide the resources you need to be successful.

The ACA International Board of Directors selected Kevin Baich as President-Elect for 2020/21 at its meeting Tuesday, part of ACA International’s Virtual Convention & Expo. They also selected Dan Desatnick as Treasurer. Baich and Desatnick join ACA’s 2020/21 President G. Scott Purcell.

U.S. Rep. Ann Wagner, R-Mo., will join ACA International board members Roger Weiss and Jack Brown III, plus ACA staff, for a fireside chat about the myriad of issues facing the accounts receivable management (ARM) industry in the House Financial Services Committee during ACA’s 2020 Virtual Convention & Expo Thursday, July 16. 

ACA International's innovative, groundbreaking virtual convention will feature breakout sessions, opportunities to connect with vendors, network with peers, and much more!

The U.S. Supreme Court ruled on Monday in Seila Law v. Consumer Financial Protection Bureau that the Consumer Financial Protection Bureau’s leadership by a single director removable only for inefficiency, neglect or malfeasance violates the separation of powers. Join us for a webinar at 2 p.m. CST Tuesday, June 30, to learn more. 

Explore the benefits and features of ACA International’s 2020 Virtual Convention & Expo and see firsthand how you can network, learn and connect with fellow members in our new virtual tour video .

Join us Wednesday at 11 a.m. central for selling and business development tips for the accounts receivable management industry.

Join members of ACA's leadership and advocacy and compliance teams for an update on industry happenings impacting members.

Just over a year since the Consumer Financial Protection Bureau released its proposed rule for the debt collection industry, Tom Pahl, policy associate director for research, markets and regulations, provided an update on its timeline for this year and compliance dates.

Don’t delay in registering!  All attendees registered by June 10 will be entered into a drawing, and one lucky registrant will be selected to win an All-Access Training Zone (12 additional months of free ACA education).

Are you interested in providing training to your fellow members or expanding your education through ACA International? Then our new Hot Topic training schedule and speaker opportunities are for you.

Members will receive updates on the hottest advocacy and compliance issues of the week. The ACA Huddle may also feature a weekly guest speaker and the opportunity to engage in Q&A with ACA’s staff and the speaker.

The Washington Insights Livestream conference is fast approaching June 3, and our reimagined format provides an important opportunity for more members to connect and advocate across the miles.

We are looking for forward-thinking speakers to help participants discover ways to drive through this revised version of normal. Proposals are due Sunday, May 17. 

ACA International’s compliance team has compiled Frequently Asked Questions on consumer communication, compliance, state, and federal COVID-19 requirements and more. ACA has made these FAQs available to its members as a general educational resource.

Applying for one of this year’s scholarships is a great way to look to the future with the support and generosity of ACA members through Collectors Challenge and other fundraising activities.

U.S. Rep. Tom Emmer, R-Minn., is among featured speakers at ACA International’s reimagined June 3 online advocacy event.

Members are invited to join ACA’s advocacy team including Vice President and Senior Counsel of Federal Advocacy Leah Dempsey, Corporate Counsel Colin Winkler and Vice President of State Government and Unit Affairs Andy Madden for a Daily Huddle at 11 a.m., Central Standard Time weekdays. On Tuesday, April 21, John McNamara, assistant director, consumer lending, reporting and collections markets at the Consumer Financial Protection Bureau, will provide an update about the bureau’s work and response during the COVID-19 crisis.