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  • Share Your Call Blocking and Labeling Issues with ACA

    ACA International continues to advocate for the industry on robocall blocking issues to ensure that legitimate business calls do not get improperly swept up in well-meaning blocking efforts. A session on robocall blocking developments will also be featured during ACA’s 2017 Fall Forum & Expo.  Michele Shuster, Partner at Mac Murray & Shuster LLP and General Counsel for the Professional Association of Customer Engagement, along with Karl Koster, Chief IP and Regulatory Counsel for Noble Systems Corporation, will discuss the various approaches being deployed by voice service providers related to call blocking and labeling, the unanticipated negative impacts to subscribers and call originators, and industry efforts to fix this serious problem.

  • Join Industry Experts for a Talk on "Developments in Robocall Blocking" at Fall Forum

    Join Michele Shuster, Partner at Mac Murray & Shuster LLP and General Counsel for the Professional Association of Customer Engagement, along with Karl Koster, Chief IP and Regulatory Counsel for Noble Systems Corporation, to hear first-hand insights about this critical issue at ACA’s 2017 Fall Forum & Expo in Chicago.

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